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Delivery Information

Shipping

LoveCulture.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline. All orders are shipped from our location in Los Angeles California via USPS. Love Culture ships to all 50 U.S. states and follows the standard methods available by USPS.


Orders placed are usually processed and shipped within 2~6 business days from the time the order is placed. Priority and Express orders placed before 11:00 AM PST will be processed and shipped out the same business day. Priority and Express orders placed after 11:00 AM PST will be processed and shipped out the next business day. The day an order ships does not count as a day in transit. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2~6 days. USPS does not pick up or deliver on weekends.

**Due to the high volume of orders during holiday seaon you may experience extended processing time up to 7 business days.**

We currently do not ship to APO or FPO address. Orders that contain a different shipping address from billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time. Love Culture cannot guarantee same day expedited shipping when an order is placed on hold for review. Tax rate is based on the shipping address and not the billing address.

 

In the U.S. USPS observes the following holidays for 2018:

New Year's Day - January 1, 2018
MLK Jr. Day - January 15, 2018
Washington's Birthday - February 19, 2018
Memorial Day - May 28, 2018
Independence Day - July 4, 2018
Labor Day - September 3, 2018
Columbus Day - October 8, 2018
Veteran's Day - November 12, 2018
Thanksgiving - November 22, 2018
Christmas Day - December 25, 2018
 

Lost or Stolen Packages

- If the package shows delivered to your address, but is missing you must report the lost to us within 2 weeks of placing your order (domestic shipments) or 4 weeks of placing your order (international shipments). Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.
- We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

 

Shipping Method
*Limited options are available depending on the destination
Service Delivery Time
Express Shipping 1-2 business days (Typically by end of day)
Priority Shipping 2-3 days (Typically by end of day)
Standard Shipping 4-9 business day
 

Shipping Destination & Rates
Love Culture offers Free USPS Standard shipping when the subtotal in your shopping bag is greater than or equal to $50.00, excluding tax and any other offers or price adjustments. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.   
For all orders over $200, package will be sent with signature required. If a signature is unobtinable and a package is returned to us, shipping charges will be charged to the customer.

U.S. 48 continental states

Order Amount Standard Shipping
(4-9 business days) Priority Shipping
(2-3 business days) Express Shipping
(1-2 business days)
$0 - $24.99 $5.95 $16.95 $19.95
$25.00 - $49.99 $6.95 $18.95 $22.95
$50.00 - $99.99 *Free $20.95 $25.95
$100.00 - $149.99 *Free $22.95 $28.95
$150.00 - $199.99 *Free $24.95 $31.95
$200.00+ *Free $26.95 $34.95
 

Alaska, Hawaii

Only standard delivery is available.
No express shipping or next day delivery is available.
All packages are sent via United States Postal Services.
Order Amount Standard Shipping
(5-13 business days)
$0 - $24.99 $10.90
$25.00 - $49.99 $11.90
$50.00 - $99.99 $13.90
$100.00 - $149.99 $15.90
$150.00 - $199.99 $17.90
$200.00+ $20.90
 

U.S. Territories

Only standard delivery is available.
U.S. territories include: Guam, American Samoa, Puerto Rico and U.S. Virgin Islands.
Order Amount Standard Shipping
(5-13 business days)
$0 - $24.99 $10.90
$25.00 - $49.99 $11.90
$50.00 - $99.99 $13.90
$100.00 - $149.99 $15.90
$150.00 - $199.99 $17.90
$200.00+ $20.90
 

Canada/Australia/Mexico/UK

All rates are quoted in U.S. Dollars.
Delivery is not available for Post Office boxes.
Duties, taxes, and customs fees assessed by customs are the responsibility of the customer.
Order Amount International Shipping & Handling
(5-13 business days)
$0 - $49.99 $38
$50.00 - $99.99 $48
$100.00 - $199.99 $58
$200.00 - $299.99 $78
$300.00 - $399.99 $138
$400.00+ $188
 

South Korea